1. Hi. Please, remove the phone's back cover and battery.
2. Spend five seconds on contemplating the beauty of the world. Afterwards, put the phone back together and press the Power button. Well done, the soft reset is complete.
1. First, press-hold Power button. When a list of options appear, select Power Off. Confirm by tapping Ok.
2. Press the Power button again, this time to turn the phone back on. Done!